享誉全球的佛罗里达州国际大学终身教授，酒店、餐饮、旅游管理学院研究生部主任。 赵博士在美国从事酒店、餐饮、旅游方面的研究已有26年。从1994起，他被任命为国际酒店协会（现国际酒店、餐饮协会）研究员。 l 赵博士勇于寻找机会到业界实践， 2001年他是万豪酒店集团从美国200百所大学酒店管理专业教师中筛选的6位到该集团实习的教授之一。在半年的实践中他详细地了解万豪集团的经营管理理念与战略，企业文化以及酒店的具体运行情况。还为加勒比皇家油轮公司做过顾问。 l 1999年在广州为中国旅游饭店协会举办的全国酒店总经理班做全球酒店发展的讲座。同年他被中国旅游饭店协会任命为特别顾问，负责协调中国旅游饭店协会与国际酒店与餐饮协会的关系，向国内酒店业介绍国际酒店业的信息与趋势。 l 2006年他在中国旅游饭店协会主办的中国酒店集团化论坛上作了全球酒店集团化进程的报告。 l 从2011起他每年应邀为世界酒店联盟年度大会做报告，并担任该组织驻美秘书长。在国内听过赵博士讲座的公司总裁，副总裁，总经理，部门经理多达几千人次。赵博士还兼任北京第二外语学院，天津商业大学，暨南大学，香港理工大学酒店管理学院，东北财经大学酒店管理学院，澳门城市大学的客座教授。 l 2015年赵教授被聘为上海教委批准的“海外名师”在上海旅专帮助教学。 l 2006年冬及2007春，2010年夏，赵博士利用放假期间，为香港理工大学酒店管理学院与浙江大学酒店管理硕士班，以及与岭南集团酒店硕士班讲述酒店集团化管理。2014年下半年，他应邀为恒大集团的酒店及度假村公司举办了酒店战略管理讲座，应邀到日本东洋大学，台湾昆山科技大学讲学，他还应邀为第五届澳门MICE大会做主旨报告。为了让国外酒店、旅游管理学院学生了解中国酒店、旅游业的发展，他从1998年起每年组织美国及其他国家的学生到中国旅游参观与业界座谈，学习。 目前，赵博士正在继续为全球酒店业培养人才，积极就酒店国际化，集团战略等专题调研。 Curriculum Vita of Dr. Jinlin Zhao, Ph.D. EDUCATION -Ph.D. (May 1994). Major: Hospitality & Tourism Management, College of Human Environmental Sciences, Virginia Polytechnic Institute & State University, Blacksburg, VA -Master of Arts (December 1988). Major: Public Affairs, Department of Political Sciences, Indiana University of Pennsylvania, Indiana, PA -Bachelor of Arts (February 1979). Major: English, Department of English, Beijing Second Foreign Language Institute, Beijing, China ACADEMIC/PROFESSIONAL WORK EXPERIENCE -Professor, 2005 – Present, Associate Professor, 2000--2005, Chaplin School of Hospitality & Tourism Management, Florida International University, Miami, FL -Human Resource Expert, 05-06. 09, 2010, 16th ARAMARK Foodservice Operations, Asian Games, Guangzhou, China -Training & Recruiting Manager, 01 – 09 2008, ARAMARK Foodservice Operations, Beijing Olympic Games, Beijing China -Consultant, 2007, Chinese Menu Development, Royal Caribbean Cruise Lines -Team Leader, Summer 2004, ARAMARK Foodservice Operations, Athens Olympic Games, Athens, Greece -Faculty Intern, 2001 –2002, Marriott Harbor Beach Hotel, Fort Lauderdale, FL -Associate Professor, 1999 – 2000, Assistant Professor, 1992 -1999, Department of Human Environmental Sciences, Western Carolina University, Cullowhee, NC -Supervisor, Summer 1996, ARAMARK Foodservice Operations, Atlanta Olympic Games, Atlanta, GA -Assistant Lecturer, 1979 – 1987, Department of English/Tourism Management, Beijing Second Foreign Language Institute, Beijing, China LEADERSHIP AND PROFESSIONAL ORGANIZATION MEMBERSHIP -Director, Graduate Programs, 2005 – Present, Director, Asian & Pacific Development, 2011 – Present, & Acting Director, Luzern Program, Switzerland, Fall 2003, Chaplin School of Hospitality & Tourism Management, Florida International University, Miami, FL -Founder & Coordinator, 1992 – 2000, Hospitality Management, Department of Human Environmental Sciences, Western Carolina University, Cullowhee, NC. In 1992, the University hired me to establish Hospitality Management, started as Special Studies in Hospitality Management with three students, three years later (1995), the program grew to 51 students and the program was approved as Bachelor of Science in Hospitality Management by the State of North Carolina. PUBLICATIONS BOOKS: -Raina, A.K., Zhao, J.L. & Gupta, D. (2010). Tourism Destination Management. Principles and Practice. New Delhi: Kanishka Publishers. -Olsen, M.D. & Zhao, J.L. (2008). Handbook for Strategic Management in the Hospitality Industry. London: Elsevier. -Zhao, J.L. (2008). Instructor's manual for strategic management in the hospitality industry (3rd Ed.). Upper Saddle River, NJ: Prentice Hall. -Olsen, M.D., Zhao, J.L., Sharma, A., & Choi, J.G. (2000). Leading hospitality into the age of excellence--Expansion, competition and vision in the multinational hotel industry (white paper). Paris: International Hotel & Restaurant Association. -Olsen, M.D. Zhao, J.L., & Sharma, A. (2000). The restaurant revolution--Growth, change and strategy in the international foodservice industry (white paper). Paris: International Hotel and Restaurant Association. -Olsen, M.D. & Zhao, J.L. (1999). Instructor's manual for strategic management in the hospitality industry. New York: John Wiley & Sons. CHAPTERS: -Zhao, J.L. (2015). Wine Tourism in China (Chapter 7). Strategic Winery Tourism and Management. Apple Academic Press. -Zhao, J.L. (2014). Hospitality Strategic Management (Chapter Three). In Series on Western Research in the Humanities and Social Sciences—Hospitality and Tourism (in Chinese language). Beijing: Chinese Renmin University Press. -Zhao, J.L. & He, W. (2008). Competitive methods of multinational hotel companies in the new millennium (2000-2007). In Handbook of Hospitality Strategic Management edited by Olsen, M.D. & Zhao, J.L, London: Elsevier. -Zhao, J.L. (1998). Globalization, multinationals and corporate strategy. In Olsen, M.D., West, J.J., & Tse, E. Strategic management in the hospitality industry (2nd ed.). New York: John Wiley & Sons, 281- 307. -Olsen, M.D., Zhao, J.L., Cho, W., & Tse, E. (1996). Hotel industry performance and competitive methods: A decade in review 1985--94. In into the new millennium. A white paper on the global hospitality industry. Paris: International Hotel Association, 27-49. -Zhao, J.L. & Merna, K. (1992). Impact analysis and the international environment. In Teare, R. and Olsen, M.D. International hospitality management: Corporate strategy in practice. London: Pitman, 3-30. ARTICLES: SELECTED REFEREED: -He, W., Kundu, S. & Zhao, J.L. (2013). The effects of alliance portfolio heterogeneity on multinational firms’ performance. International Journal of Business Strategy,13 (4), 171-186. -Lee, B. & Zhao, J.L (2012). Managers' perception of Six Sigma focused on hotels in the U.S. (February), Korean Journal of Hospitality Administration. -Lee, J., Zhao, J., Park, D. & Yoon, Y. (2009). Cross-cultural comparison of hotel managers’ competencies. Korean Journal of Hospitality Administration, 18 (5), 17-39. -Li, L., Tse, E and Zhao, J.L. (2009). An Empirical Study of Corporate Entrepreneurship, International Journal of Hospitality and Tourism Administration, 10 (3). -Moncarz, E., Kay, C. & Zhao, J.L. (2009). An exploratory study of U.S. lodging properties’ organizational practices on employee turnover and retention, International Journal of Contemporary Hospitality Management, 21 (4), 437-458. -Ho, T., Zhao, J.L. & Brown, M. P. (2009). Examining hotel crimes from police crime reports. Crime Prevention and Community Safety: An International Journal, (11) 21-33. -Wang, M.; Wang, J. & Zhao, J.L. (2008). An empirical study of the effect of customer participation on service quality, Journal of Quality Assurance in Hospitality & Tourism, 8 (1), 49-73. -Hu, H.H, Parsa, H.G. & Zhao, J.L. (2006). The magic of price-ending choices in European restaurants - A comparative study. International Journal of Contemporary Hospitality Management, 18 (2), 110-122. -Zhao, J.L. & Ho, T. (2006). Are foreign visitors more likely victimized? Security Journal, 19 (1), 33-44. -Zhao, J.L., de Chabert-Rios, J., & Quinn, W. (2005). Buyer and seller relationships from buyer perspective. Praxis-Applied Journal of Hospitality Management, V7, N1, 96-108. -Zhao, J.L., Ho, T. & Chen, C. (2004). Crimes against hotel visitors: an empirical study in Miami-Dade County, Florida. Electronic Journal of Hospitality Legal, Safety & Security Research, 2 (1). -Harris, K. & Zhao, J.L. (2004). Industry internships: Feedback from participating faculty and industry executives. International Journal of Contemporary Hospitality Management, 16, 429-435. -Bai, Y. & Zhao, J.L. (2003). Marketing strategy for Korean restaurants in Florida. Journal of Foodservice Management, 6, 85-100. -Hu, H., Zhao, J.L., & Carter, C. (2003). Shipboard employees’ job satisfaction. FIU Review, 21, 10-21. -Lee, K. & Zhao, J.L. (2003). Japanese travelers’ preferences in U.S. hotels. Journal of Hospitality and Tourism Marketing, 14 (2), 67-85. -Harris, K., Swanger, N., Taylor, J., Thomas-Haysbert, C., & Zhao, J.L. (2002). Revving up for a new year: Faculty take to the field. Journal of Hospitality & Tourism Education, 14 (4), 41-46. -Zhao, J.L. & Li, L. (2001). The restaurant industry in China: Assessment of the current status and future development. Journal of Restaurant and Foodservice Marketing, 4, (4), 155-172. -Olsen, M.D. & Zhao, J.L. (2001). The restaurant revolution--Growth, change and strategy in the international foodservice industry. Journal of Restaurant and Foodservice Marketing, 4 (3), 1-34. -Zhao, J.L. & Olsen, M.D. (1997). The antecedent factors influencing the entry mode choices of multinational lodging firms. International Journal of Hospitality Management, 16 (1), 79-98. -Weaver, P.A., McCleary, K.W., & Zhao J.L. (1993). Segmenting the business traveler market. Journal of Travel & Tourism Marketing, 1 (4), 53‑69. -Zhao, J.L. (1991). A current look at China's tourism and hospitality education at universities and colleges. International Journal of Hospitality Management, 10 (4), 357--367. SELECTED NON-REFERRED -Olsen, M.D. & Zhao, J.L. (2004). Industry change, environmental scanning and firm strategy: How is the hospitality industry doing? Tourism and Hospitality Planning & Development, 1 (1), 13-18. -Olsen, M.D. & Zhao, J.L. (1997). New management practice in the international hotel industry. Travel & Tourism Analyst, 1, 53-73. BOOK REVIEWS: Review of the book-- Hospitality management strategies by Ronald A. Nykiel, (2002). Requested by Prentice Hall Publishing company. OTHER PUBLICATIONS; -Zhao, J.L. (2003). Fight SARS and we definitely win. China Tourist Hotels. 15 (6), 30. -Zhao, J.L. (2000, August-December). Executive summary: Restaurant revolution [Chinese version]. China Purchasers-China Hotel & Catering Supplies Special Issues, 137-141. -Zhao, J.L. (1996, Sept. 24). The improvement of global menu at Atlanta Olympic Games. China Sports Daily, 3. Also published in People’s Daily, Overseas Edition (Chinese version) and Service Technology (Chinese version). TEACHING: UNDERGRAD COURSES; -Hotel Operation Control; Florida International University, Miami, FL 2000-2009 -Lodging Management, Restaurant Management, Accounting, Human Resources Management, Marketing Management; Western Carolina University, Cullowhee, NC 1992-2000 GRADUATE COURSES: -Strategic Management, Contemporary Issues, Globalization and Competitive Methods, Organization Behavior, Research Methodology, Industry Research Project and Ph.D. Dissertation; Florida International University, Miami, FL 2000-present GRADUATE STUDENT MENTOR -Ph.D. Dissertation committees for Ms. Kun Yang (2013) (Co-Chair), Mr. Wei He (2012) (Co-Chair), Ms. Ms. Karen Wollard (2006), Mr. Justine Peart (2005), Marcia Taylor (2002) - Chaired 23 Master’s Industry Research Project (thesis) Committees (selected): Ms. Sukmanungma (2010), Ms. Mohammed (2009), Mr. Yi (2007), Mr. Lee (2007), Mr. Hwang (2007), Lim (2007), Choi (2006) PRESENTATIONS REFEREED PAPER PRESENTATION: 66 Papers authored or co-authored presentations, 1991- present (selected): -Song, M. & Zhao, J.L. (2014). The Further Study on the Factors that Influence Employee Job Satisfaction in Multinational Hotels in China, 19th Graduate Education and Graduate Student Research Conference in Hospitality & Tourism, Houston. -He, W., Kundu, S. & Zhao, J.L. (2013) Alliances? Partners? Or both? The effects of alliance portfolio heterogeneity on multinational firms’ performance. International Academy of Business and Economics, Las Vegas, -Song, M. & Zhao, J.L. (2013). The impact of negative societal perception and family dissatisfaction on employee job satisfaction in multinational hotels in China. 2013 CHRIE Conference, St. Louis, MO. -Yang, K. & Zhao, J.L. (2013). Blazing a new trial? – the path of internationalization of Chinese firms. 18th Graduate Education and Graduate Student Research Conference in Hospitality & Tourism, Seattle. -Zhao, S., Lee, W., Suh, E & Zhao, J.L. (2012). Examining How Festival Attendees’ Motivation Affect Their Involvement and Satisfaction; Food & Wine Festival Attendees’ Perspective. TTRA Virginia Beach, 2012. -Wang, J., Zhao, J.L. & Han, J. (2012). Potential Challenges of Future Research in Destination Competitiveness. 2012 CHRIE Conference. Providence, Rhode Island -He, W., Zhao, J. & Kundu, S. K. (2012) Exploring the strategic antecedents of alliance portfolio configuration—An empirical study based on A two-dimension based approach. Academy of International Business 2012 Annual Meeting, Washington DC. -Kanno, Y. Zhang, Z. & Zhao, J.L. (20102. Exploring The Perceptions Of Chinese And Japanese Customers For U.S Hotel Service Quality. At the 17th Graduate Student Conference on Hospitality and Tourism, Auburn University, AL -Yao, Y. & Zhao, J.L. (2011). An Analysis of High Kickback in China’s Tourism Industry. The Second International Conference on Tourism between China and Spain, (March 27-30), Palma de Mallorca, Sprain. -Yang, K and Zhao, J.L. (2011). Agenda of the international entry choice research in hospitality management field. 16th Graduate Student Research Conference on Hospitality and Tourism Management, Houston, TX -Zhao, J.L. & Smith, C. (2010). A study of employee perception of managerial styles within hotels in Nassau, Bahamas. I-CHRIE Conference, San Juan, Puerto Rico. -Zhao, J.L. & Genta, N. (2010). An exploratory research of luxury hotel websites’ brand personality. I-CHRIE Conference, San Juan, Puerto Rico. -Zhao, J.L. (2009). Managing strategies at Beijing Olympic Catering Service Project. I-CHRIE Conference, San Francisco. -Zhao, J.L. (2009). Human resource strategies at Beijing Olympic Catering Service Project. The 4th International Conference of Service Management, Oxford, U.K. -He, W. & Zhao, J.L. (2009). Strategic group membership and firm performance of multinational hotel companies: An exploratory study in the new millennium. 14th Annual Graduate Student Research Conference in Hospitality and Tourism, Las Vegas. -Yi, S. and Zhao, J.L. (2008). A study of price-perceived quality and brand image influence on customers’ decision-making process in restaurants in Miami, the 13th Annual Graduate Education Conference on Hospitality and Tourism, Orlando, FL. -He, W. and Zhao, J.L. (2008). Travel motivations and travel patterns for potential outbound Chinese leisure travelers. The 13th Annual Graduate Education Conference on Hospitality and Tourism, Orlando, FL. -Zhao, J.L. (2007). Foodservice management—an integral component of the Olympic Games, at the 5th Asian CHRIE and the 13th APTA Joint Conferences, Beijing, China -Beltran, D. & Zhao, J.L. (2007). The perspectives of Chinese overseas travel survey. 12th Graduate Education & Graduate Student Research Conference of Hospitality & Tourism, Houston, TX -Wollard, K.K. & Zhao, J.L. (2007). Setting the gold standard in exemplary service delivery. 12th Graduate Education & Graduate Student Research Conference of Hospitality & Tourism, Houston, TX --Ho, T. & Zhao, J.L. (2006). Understanding hotel crimes. Academy of Criminal Justice Sciences annual conference, Baltimore, MD. -Dai, H. & Zhao, J.L. (2006). New Chinese franchise regulation presents great opportunity to foreign franchisers in Chinese restaurant industry. 11th Graduate Education & Graduate Student Research Conference of Hospitality & Tourism, Seattle, WA -Hu, H., Parsa, H., & Zhao, J.L. (2005). Advertising Strategies and information processing: implications for international markets. Presentation at the CHRIE Annual Conference, Las Vegas, NV. -Zhao, J.L. (2003). More questions need to be answered in lodging franchising. Paper presented at 12th Nordic Symposium of Hospitality and Tourism Research, Stavanger, Norway. Zhao, J.L. (2003). Mapping stakeholders in the lodging industry. Paper presented at 12th Nordic Symposium of Hospitality and Tourism Research, Stavanger, Norway. -Feigenbaum, S. & Zhao, J.L. (2002). A case study of internal service quality at annual conference of CHRIE, Orlando, FL. -Schmelzer, C.D., Zhao, J.L., & Cho, W. (1997). Qualitative research in the hospitality and tourism industry. Paper presented at Annual Conference of CHRIE, Providence, RI. -Zhao, J.L. & Tse, E. (1992). Analysis of strategic planning practice of four hotel chains. Paper presented at annual conference of CHRIE, Orlando, FL. -Zhao, J.L. & Khan, M. (1991). Franchising: A U.S. lodging companies’ tool for overseas expansion. In Proceedings of annual conference of CHRIE, Houston, TX. INVITED PRESENTATIONS: 24 Invited Presentations or as key note speaker, selected presentations below: -Zhao, J.L. (November, 2014). Key Note Speaker: An analysis of MICE industry in Macau. The 5th Macau MICE Conference and Industry Exchange, Macau, China -Zhao, J.L. (October, 2014). Key Note Speaker: An analysis of U.S. restaurant industry. The International Symposium at Kunshan University of Science & Technology, Taiwan -Zhao, J.L. (July, 2014). Do a good homework before you sign a franchise agreement. The 7th Hotel Investment Conference. Sanya, China -Zhao, J.L. (November, 2013). Global hotel trends and the challenges the hotel industry faces. the 6th Hotel Investment Conference. Beijing, China -Zhao, J.L. (November, 2012). Investing intangible assets in the Chinese hotel industry. the 5th Hotel Investment Conference. Nanjing, China -Zhao, J.L. (August, 2011). Emerging country hotel companies invest into the world hotel industry. the 4th International Hotel Investment Conference, Chongqing, China -Zhao, J.L. (June, 2008). Competitive methods of multinational hotel companies from 2000-2007, the 5th China Hotel Development Strategy Conference, Changsha, China -Zhao, J.L. (2008). Core competencies for tomorrow’s hotel mangers. China Hotel Administrators Seminar, Beijing, China http://news.veryeast.cn/news/meeting/2008-3/26/0832611571929375.htm -Zhao, J.L. (2007). Forces driving change and hotel performance. Guangdong Hotel Management Training seminar, Dongguan, China -Zhao, J.L. (2007). Globalization and multinational hotel companies’ strategies. Global Hotel Forum, Sanya, China. -Zhao, J. L. (2007). International business environment analysis and internationalization of the world hotel industry, African Hospitality and Tourism Training Seminar, Beijing, China -Zhao, J.L. (2006). The process and progress of chain development of the world hotel industry. The 3rd Forum of China Hotel Chain Development, Hangzhou, China. -Zhao, J.L. (2006). Olympic foodservice management, my two game experiences. China Cuisine Association Seminar, Beijing, China. -Zhao, J.L. (2005). Olympic Games and hotel marketing. Presentation at 2005 Beijing International Hospitality Forum, Beijing, China. -Zhao, J.L. (2005). The foodservice management at the 2004 Athens Olympic Games. Presentation to Beijing Olympic Organizing Committee. -Zhao, J.L. (2001). Current trends of the global hotel industry. Paper presented at China Hotel Chain Development Strategy International Seminar, Shanghai, China. -Olsen, M.D. & Zhao, J.L. (2000). Visioning the future. Paper presented at 38th Annual Congress of the International Hotel & Restaurant Association, London, England. Olsen, M.D. & Zhao, J.L. (1999). Driving forces and competitive methods of international restaurant companies. Paper presented at 37th Annual Congress of the International Hotel & Restaurant Association, Durban, South Africa. -Zhao, J.L. (1998). China restaurant industry—status and development. Paper presented at 36th Congress of the International Hotel & Restaurant Association, Manila, Philippines. -Olsen, M.D., Zhao, J.L., Tse, E., & Choi, J. (1995). The global hotel trends and competitive methods of multinational hotel companies. Paper presented at 33rd annual conference of International Hotel & Restaurant Association, Tel Aviv, Israel. RESEARCH GRANT -Zhao, J.L. (Chief Investigator), Moncarz, E. & Kay, C. (2005). Award $14,000 for the research of Employee Retention Programs for the Lodging Industry by Florida International University PROFESSIONAL HONORS, PRIZES, FELLOWSHIPS INTERNATIONAL PUBLISHING - on Roster of Fulbright Specialist Program, 4/2015 - present -Emerald Highly Commended Award to Kimberly Harris and Jinlin Zhao for “Industry internships: feedback from participating faculty and industry executives”, International Journal of Contemporary Hospitality Management, 16 (7), 2004. -Emerald Management Review Award—Citation of Excellence for readability for the paper: Revving up for a New Year: Faculty take to the field, Journal of Hospitality and Tourism Education, 2002 (14) 4. UNIVERSITY AWARD -Excellence in Advising & Mentorship Award, FIU, 2014 -Excellence in Mentorship Award, FIU, 2007 -Excellence in Research Award, FIU, 2006 -Governor’s Award for Innovation in Teaching, College of Applied Sciences, Western Carolina University (WCU), 1996. OTHER PROFESSIONAL ACTIVITIES AND PUBLIC SERVICE INTERNATIONAL -Zhao, J.L. (September, 2014). Lecture on Global Hotel Development Trend at Hengda Resort Management Company, Guangzhou, China -Zhao, J.L. (November, 2013). Pro-Bono consulting service of the city of Wuhan on its tourism development, as a delegation member of Society of Overseas American Chinese Professors and Scientists visiting Wuhan, China. -Zhao, J.L. (September, 2010), Judge to evaluate “Guangzhou to become the City of the World’s Chinese Cuisine” organized by World Association of Chinese Cuisine. INTERVIEWS AND NEW REPORTS ABOUT MY OLYMPIC EXPERIENCE: -Zhejiang Daily (September, 2008). ARAMARK: 14 times cooking for the Olympics. http://zjdaily.zjol.com.cn/html/2008-09/04/node_9.htm -China Central Television (July, 2008). Professor Zhao three Olympic experiences. -People’s Daily (July, 2008). Make sure the Olympic athletes eat well. http://2008.people.com.cn/GB/22192/126011/7510190.html -Sun-Sentinel (July, 2008). Meal deal: Florida International University plays role in Olympics. http://www.sun-sentinel.com/business/sfl-flzfiuolympics0803sbaug03,0,5577823.story -Beijing Olympic Organizing Committee Official Website (June 2, 2008). My story. http://en.beijing2008.cn/story/story2/0602/ -Global Hotel Magazine (August, 2008). China hotel market will keep growing after the Olympics. http://www.global-hotel.com.cn/lr/News_View.asp?NewsID=1152 -Travel TV Channel, China (August 18-19, 2008). Little Mouth but Big Talker on Food. OTHER INTERNATIONAL ACTIVITIES -Attended Annual Congresses of International Hotel & Restaurant Association, Beijing (10/2005), New York (11/2001), London (10/2000), Durban (10/1999), Amsterdam (10/1998), Manila (10/1997), Mexico City (1996), Tel Aviv (1995), Seville (10/1993) -Organized and presented at 2001 China Hotel Chain Development Strategy International Seminar, Shanghai, China, July 15-19. -Organized a workshop “Environmental scanning for private hoteliers”, at the 35th Annual Congress of the International Hotel & Restaurant Association, Amsterdam, The Netherlands, October, 1997. -Interviewed the CEOs or officers of five multinational hotel firms in London, U.K., Seville, Spain and Washington, D.C. between October ‑ December, 1993. INTERNATIONLA VISITING PROFESSORSHIP: Visiting Professor at City University of Macau, China, 07/-12, 2014 Visiting Professor at Hong Kong Polytechnic University, 2006-present Visiting Professor at Tianjin University of Commerce, Tianjin, China, 2005- present Visiting Professor at Jinan University, Guangzhou, China, 2007-present Visiting Professor at Beijing International Studies University, 2007 -present INTERNATIONAL TRAINING ACTIVITIES -Training seminars for city, provincial & regional hotel associations, & individual hotels & universities in Beijing, Kunming, Hangzhou, Shanghai, Tianjin, Qingdao, Dongying, Guiyang, Sanya, Anshan, Dalai, and Fuzhou, China, summer of 1995 - present. -Organized Study Abroad programs to China, summers 2001- 2010, Florida International University, and organized Study Abroad program to China and Switzerland, WCU, 1995, 1999 & 2000. JOURNAL PAPTER REVIEWER -International Journal of Contemporary Hospitality Management, 2005- present -Annals of Tourism Research, 2004- present -Tourism Management, 2004- present -Scandinavian Journal of Hospitality and Tourism, 2004-present -Journal of Foodservice Business Research, 2001- present -International Journal of Hospitality Management, 1993‑present -FIU Hospitality Review, 2000-present -Editorial Board Member, Journal of Human Resources in Hospitality & Tourism, 2002- 2005 MEMBERSHIP -Member, Economic Committee, International Hotel Association, 1995 - 1997 -Member, Strategic Planning Committee, International CHRIE, 1995 ‑ 1997 -Member, Restructuring Committee, International CHRIE, 1996 – 1997 -Member, Think Tank of Safety and Security of Hospitality Industry, International Hotel & Restaurant Association, 1998 – 2002 -Research Associate, Research Center of International Hotel & Restaurant Association, 1993 - 2003 -Special Advisor for China Tourist Hotel Association, Beijing, China, 1999 - present -An Honorary President of Qingdao Hotel Administration Academic Association, Qingdao, China, 1998 UNIVERSITY SERVICES: -Chairs of Search and Screen Committee & Tenure and Promotion Committee (2009- present), Member of Dean’s Advisory Committee School (2001-03) and Member of Graduate Faculty Credential Review Committee (2003-present), School of Hospitality Management, FIU -Member, Provost’s Task Force for International Education, spring 2012, Graduate School Dean’s Searching & Screening Committee, 2010-2011, Graduate Council, Faculty Senate, FIU, 2006-2010, 2013-present, Graduate Curriculum Committee, Graduate School, FIU, 2005 -2008 Graduate Student Academic Grievance Committee, Graduate School, FIU, Spring 200 4 present, Academic Policy, Faculty Senate, FIU, 2003 – 2011, Mentor and Mentored Committee, FIU, 2002 – 2003, Faculty Senate Research Committee, FIU, 2001- 2003, Honor College Advisory Committee, FIU, 2002-2006, -Member, Institutional Effectiveness, WCU, 1995 – 2000, Tenure, Promotion and Reappointment Committee of College of Applied Sciences, WCU, 1998 – 2000 and Curriculum Committee of College of Applied Sciences, WCU, 1999- 2000 PROFESSIONAL ORGANIZATION MEMBERSHIP: -Member, International Culture Research Institute of the World Association of Chinese Cuisine. 2010-present -Member, International Council on Hotel, Restaurant and Institutional Education, 1990- -present -Member, Academy of International Business, 2012-present -Member, National Restaurant Association, 1992- 2000